We handle the search and connection. You stay in control of whether you hire the contractor.
Tell us what you need, where the project is, and anything you know about the issue. Photos are welcome.
We review the request and identify a Partner/Contractor that appears to fit the project, trade, service area, availability, and other available information.
We coordinate the initial conversation or estimate. You can review the contractor's proposal and decide whether to proceed.
After the project, we may check in about communication, progress, satisfaction, and your experience.
ProjectLink's referral and connection service is provided to the customer at no charge. ProjectLink may receive compensation from a Contractor under a separate Partner Agreement.
A referral does not require you to purchase physical services. Review the estimate and contractor agreement before deciding.
ProjectLink does not perform, supervise, direct, or control the contractor's physical work. The contractor is responsible for its own work, personnel, permits, insurance, warranties, and project obligations.
If a request is outside our network's capabilities, we may try to identify another suitable business.
Yes. Submitting a project request and receiving a Contractor connection has no ProjectLink fee. ProjectLink is compensated by the Contractor, separately, under a Partner Agreement — you never owe ProjectLink a commission.
No. A referral does not obligate you to purchase physical work. Review the Contractor's estimate and agreement, then decide for yourself whether to move forward.
No. Contractors in the ProjectLink network are independent businesses. ProjectLink does not supervise, direct, or control their personnel, tools, materials, or on-site work.
No. ProjectLink verifies basic participation requirements, such as licensing or insurance information, before making an introduction. That screening is not a guarantee or certification of a Contractor's performance.
You pay the Contractor directly, under your separate agreement with them. ProjectLink does not collect, hold, or process customer payments for contractor work.
ProjectLink currently connects customers with Contractors across Illinois and Missouri.
Contact the Contractor directly about workmanship, warranty, or project issues. You can also notify ProjectLink so we can document the issue, follow up, and monitor the Partner's performance.
Yes. Our request form includes Property Owner, Tenant, Property Manager, HOA/Community Representative, and Business/Organization Representative as options.