This Privacy Policy explains how ProjectLink LLC (“ProjectLink,” “we,” “us,” or “our”) collects, uses, shares, and protects information submitted through the ProjectLink website and related referral services.
When you submit a project request through our website, we may collect information you provide through the request form, including:
First and last name
Phone number
Email address
Project type or the type of service you are requesting
Property type
Project or property address
Project details or description
Photos or other files you choose to upload
Your preferred contact method
Other information you voluntarily provide to us
We only ask for information that is reasonably related to understanding your project request, contacting you, and connecting you with an appropriate independent contractor.
ProjectLink may use the information we collect to:
Review and understand your project request.
Contact you regarding your request.
Identify an appropriate independent contractor or Partner for your project.
Provide necessary project and contact information to a selected Partner so the Partner can communicate with you regarding the requested project.
Work with a Partner to coordinate an estimate or initial site visit.
Communicate with you regarding project status, scheduling, or other information related to your request.
Check on customer satisfaction and collect feedback about the Partner or project.
Maintain project and business records.
Verify or reconcile final project information when reasonably necessary.
Manage our Partner relationships and administer ProjectLink compensation.
Protect our business, prevent misuse of our services, comply with legal obligations, and enforce our agreements.
ProjectLink does not sell your personal information.
We may share information you provide with the independent contractor or Partner selected for your project when that information is reasonably necessary for the Partner to evaluate, contact you about, estimate, or perform the requested work.
If the first Partner cannot or does not accept a project, ProjectLink may need to share the relevant information with another potential Partner in order to attempt to find an appropriate fit. We will not provide your information to unrelated businesses merely for the purpose of selling your information.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse or fraud, or administer our business and agreements.
ProjectLink is a separate business from the independent contractors and businesses to which customers may be referred.
Providing your information to a Partner does not mean that ProjectLink employs, supervises, or controls that Partner. The Partner may use information provided to it to communicate with you and perform its own business obligations under its separate agreement with you.
Once you choose to work with a Partner, the Partner may maintain its own records and privacy practices. Questions about information held directly by a Partner may need to be directed to that Partner.
Our website may allow you to upload photographs or other information about your project. Only upload information that you are comfortable providing to ProjectLink for purposes of evaluating and referring your project.
ProjectLink may share relevant uploaded information with a selected Partner when reasonably necessary to help the Partner understand the project request.
ProjectLink may use cookies or similar website technologies that are necessary for the website to operate, maintain functionality, improve the website, understand general website usage, or support security.
The specific technologies used by the website may change as the website develops. Where applicable, information collected through these technologies may include technical or usage information such as browser type, device information, general website activity, or similar information.
ProjectLink does not currently represent that every analytics, advertising, or tracking technology is used on the website. If additional technologies are implemented, this Privacy Policy may be updated as appropriate.
If you provide a phone number or email address through our project request form, ProjectLink may use that information to contact you about your project request, referral, estimate coordination, project-related communication, customer satisfaction, or related service matters.
Your preferred contact method may be selected on the request form. ProjectLink does not use the project request form as permission to send unrelated marketing messages merely because you submitted your contact information.
ProjectLink may retain customer and project information for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, project records, Partner management, compensation reconciliation, legal compliance, dispute resolution, and legitimate business administration.
The length of time information is retained may depend on the type of information and the circumstances in which it was collected.
ProjectLink takes reasonable measures intended to protect information against unauthorized access, use, disclosure, alteration, or destruction.
No website, electronic transmission, storage system, or method of security can be guaranteed to be completely secure. Accordingly, ProjectLink cannot guarantee absolute security of information.
You may contact ProjectLink if you have a question about information you submitted to us or want to request that we review, correct, or delete information where reasonably appropriate and permitted by applicable law.
Some information may need to be retained when necessary for legal, accounting, fraud-prevention, dispute-resolution, contractual, or legitimate business purposes.
To make a privacy-related request, contact us at the email address below.
The ProjectLink website may contain links or connections to third-party websites, services, or resources. ProjectLink is not responsible for the privacy practices or content of third parties. You should review the privacy policies of third-party services before providing them with personal information.
The ProjectLink website and services are intended for general use by customers seeking project and contractor referral services. ProjectLink does not knowingly seek to collect personal information from children in connection with its project-request process.
ProjectLink may update this Privacy Policy from time to time as our website, services, or business practices change. The current version will be posted on the ProjectLink website with its effective date.
Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
For privacy questions, requests concerning your information, or questions about this Privacy Policy, contact:
ProjectLink LLC
Email: inquires@projectlinkllc.com
Phone: (618) 356-3503
Website: projectlinkllc.com
This Privacy Policy works alongside ProjectLink’s Customer Terms of Service & Coordination Agreement. The Customer Terms govern the ProjectLink referral relationship, while this Privacy Policy explains how information is handled.
Nothing in this Privacy Policy changes the separate contractual relationship between a customer and an independent Contractor.